Cancellation Return and Refund Policy

  • Cancellation Policy relating to Jewellery product as Follows:
  • Cancellation ordered within Jewellery can be returned within 15 days of receipt of delivery using Online Return Centre. Once the item is received by our store, it takes 2 business days for the refund to be processed and after processed 3-5 business days for the refund amount to show up in your account.
    1. 48 hours from time of order-100% Refund
    2. Cancellation after 48 hours –Refund will be after 10% deduction of Gross Value of Product.
    3. Once Product Reaches Customer and then he cancels and return the product-Refund will be 15% deduction of Gross Value of product sold.
  • All Product Packaging (boxes, manual, warranty cards etc.) and Certificates of authencity, grading etc. must be Returned.
  • Items that has been Resized,damaged or otherwise altered after delivery won’t be accepted for return.(usage of Product like Scratches, Variance in colour or other type of Usage would not be accepted)
  • Anytime Exchange at Prevailing Market Rate at Swarnkalp Store.
  • In case of non-availability of Product from our Side Immediate Refund within 24 hours will be processed.
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